Privacy Policy
This Privacy Policy describes how Qleeners collects, uses, and discloses personal information when you access or use our services. We value your privacy and are committed to protecting your personal information in accordance with applicable data protection laws. By accessing or using our services, you consent to the practices described in this Privacy Policy.
- Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, contact details, address, payment information, and any other information you choose to provide when using our services or communicating with us.
1.2 Usage and Technical Information: When you access or use our services, we may automatically collect certain information about your device, browser, IP address, and usage patterns. This information helps us analyze trends, administer the services, improve user experience, and ensure the security of our systems.
- Use of Information
2.1 Service Delivery: We may use the personal information we collect to deliver and fulfill the requested cleaning services, including scheduling, communicating with you, and addressing your specific cleaning requirements.
2.2 Communication: We may use your personal information to communicate with you regarding your service inquiries, bookings, cancellations, and any other updates or notifications related to our services.
2.3 Payment Processing: We may process your personal information to facilitate payment transactions and prevent fraudulent activities. We may also use third-party payment processors to securely handle payment information.
2.4 Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes responding to lawful requests for information from public authorities.
2.5 Internal Business Purposes: We may use your personal information for internal purposes, such as data analysis, research, developing new services, enhancing our website or other communication channels, and improving overall business performance.
- Information Sharing and Disclosure
3.1 Service Providers: We may engage trusted third-party service providers to perform various services on our behalf, such as payment processing, customer support, and IT infrastructure maintenance. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of the data.
3.2 Legal Requirements and Safety: We may disclose your personal information in response to a valid court order, subpoena, or other legal process. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and becomes subject to a different privacy policy.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your personal information is no longer necessary, we will securely dispose of it in accordance with our data retention practices.
- Your Rights
Subject to applicable laws, you may have certain rights regarding the personal information we hold about you. This may include the right to access, correct, or delete your personal information, as well as the right to restrict or object to certain processing activities. To exercise your rights or make any inquiries about your personal information, please contact us using the information provided at the end of this Privacy Policy.
- Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. We strive to maintain the security of your personal information using industry-standard practices and regularly review and enhance our security measures.
- International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws that are not equivalent to the laws in your jurisdiction. By using our services and providing us with your personal information, you consent to such transfers.
- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete that information as soon as possible. If you believe that we may have collected personal information from a child, please contact us using the information provided at the end of this Privacy Policy.
- Third-Party Links and Services
Our services may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party links or services. We encourage you to review the privacy practices of those third parties before providing any personal information.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. We encourage you to review this Privacy Policy periodically for any updates.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Qleeners
Email: connect@qleeners.com
Phone: +1-833-829-1196
We will endeavor to respond to your inquiries and address any concerns in a timely manner.
Effective Date: June 10, 2023
Thank you for taking the time to read our Privacy Policy.